General Terms and conditions for booking seminars and conferences

General Terms and Conditions for Booking Seminars and Conferences

§1. Scope

The following General Terms and Conditions govern the contractual relationship between the participant in seminars and conferences (hereafter referred to as “Event”) and Agentur-IBE. Deviating general terms and conditions (whether provided by the participant or another party) are not valid.

§2. Registration/Registration Confirmation

Your registration can be done via the internet, by fax, e-mail or phone. Your successful registration will be confirmed by our reply email. Written registration confirmation is legally binding

§3. Service

The participation fee is per person and event date plus statutory sales tax.

It includes conference materials, (1 x lunch, festive evening dinner, all break drinks and snacks, and lectures). Agentur-IBE reserves the right to replace announced speakers with others and to make necessary changes to the event program while maintaining the overall character of the event. If the event cannot be held due to force majeure, due to a speaker being unable to attend, due to disruptions at the venue or because the miniumum number of participants has not been reached, all registered participants will be informed immediately. Cancellation of the event due to an insufficient number of participants will be announced no later than 30 days before the event. In this case, the event fee will be refunded except for an administrative fee of €350. Claims of reimbursement of travel and accommodation expenses as well as claims relating to a loss of working hours are excluded.

§4. Due date and payment, default, set-off

The participation fee is due upon receipt of the invoice. If the participant is in default of payment, Agentur-IBE shall be entitled to charge interest on arrears in the amount of 5% above the base interest rate (§ 247 para. 1 BGB) p.a. to be demanded. If Agentur-IBE proves a higher damage caused by delay, this can be claimed. In the same way, the participant is entitled to prove that the damage did not occur at all or is significantly lower than claimed by Agentur-IBE. Payment is to be effect onto the account stated on the invoice. Invoices will be sent as PDF documents. Payment by way of sending cash or checks is not possible; in case of loss, Agentur-IBE assumes no liability. The participant may only set off claims that have been legally established or recognized in writing by Agentur-IBE. The participant is only entitled to exercise a right of retention insofar as his counterclaim is based on the same contractual relationship.

§5. Travel expenses & overnight stays
Any accommodation services and travel expenses are not covered by the registration fee or coverey by the event. Agentur-IBE supports participants in the booking process, but explicitly does not act as a tour operator.

§6. Copyrights

All conference documents are copyright-protected. Reproduction, distribution or other use of conference documents is only permitted after explicit written consent of Agentur-IBE.

§7. Liability
The event and all lectures and panels are carefully prepared and conducted by qualified speakers. Agentur-IBE assumes no liability for timeliness, accuracy and completeness of conference documents and implementation of the event.

§8. Applicable law, place of jurisdiction and place of performance
German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. To the extent permitted by law, the place of performance and jurisdiction shall be Hamburg.

§9. Right of withdrawal for consumers
You have the right to cancel the registration in writing within 7 days after receipt of the registration confirmation without giving reasons. Cancellation fees are not charged. To meet the deadline, it is sufficient to send the revocation in time to the following address:

Agency-IBE, Stofferkamp 85b, 22399 Hamburg.
This right of cancellation does not apply if the booked event has taken place and the participant has attended it.

§10. Change of program

Changes or deviations of individual congress services from the agreed content of the congress contract, which become necessary after conclusion of the contract and which were not caused by us contrary to good faith, are permitted, as long as the changes or deviations do not significantly affect the overall character of the congress and do not change the character of the congress.

§11. Privacy
Agency-IBE protects your personal data. The Agency-IBE will treat the data provided by the customer confidentially. We use the data collected in the course of ordering and using our services within the applicable legal limits for the purpose of providing our services and to send you information by post and e-mail about other offers from us and our partner or group companies that are similar to the services you previously used. Insofar as the use of the data involves a transfer to countries without an adequate level of data protection, we create sufficient guarantees for the protection of the data. In addition, we use your data insofar as you have given us your consent to do so.